We asked members of our team to summarise the nuts and bolts of what we do for our clients that enables them to relax and concentrate on the creative elements of their business.
Bookkeeper Helen Burgess-Allen lists the following as key to her role :
Keeping customers on the right track with their bookkeeping to prevent a backlog at the end of the year.
Providing clients with information that will help them to make properly informed decisions.
Pointing out promptly when things are going wrong in order to get them swiftly back on track.
Letting clients know if there is something they could do to make their lives easier.
Caring about the little things.